Welcome to Leegold Online Clothing Store

Cancellation Policy

Cancellation Policy– Leegold.shop

Last Updated: June 2026

At Leegold.shop, we understand that you may need to cancel an order due to changes in your plans or preferences. This Cancellation Policy explains the terms and conditions for cancelling orders placed through our website.

1. Order Cancellation by Customer

Customers may request cancellation of an order before it has been processed or shipped.

Eligible Cancellation Requests

  • Order placed by mistake.
  • Change of mind before shipment.
  • Incorrect product, size, or quantity selected.
  • Duplicate order placement.

To request a cancellation, please contact our customer support team as soon as possible with your order details.

2. Cancellation After Shipment

Once an order has been shipped, it cannot be cancelled.

If you no longer wish to keep the product after delivery, you may request a return in accordance with our Refund & Returns Policy.

3. Refund for Cancelled Orders

If your cancellation request is approved before shipment:

  • The full order amount will be refunded.
  • Refunds will be processed through the original payment method used during purchase.
  • Refund processing may take 5–10 business days, depending on your bank or payment provider.

For Cash on Delivery (COD) orders, no refund is required if the order is cancelled before dispatch.

4. Cancellation by Leegold.shop

Leegold.shop reserves the right to cancel any order under the following circumstances:

  • Product is out of stock.
  • Pricing or product information errors.
  • Payment failure or verification issues.
  • Suspected fraudulent or unauthorized transactions.
  • Shipping restrictions or delivery limitations.
  • Circumstances beyond our control (force majeure events).

In such cases, customers will be notified, and any prepaid amount will be refunded in full.

5. Non-Cancellable Orders

The following orders may not be eligible for cancellation:

  • Orders already shipped.
  • Customized or personalized products.
  • Special promotional or clearance sale items (where specified).
  • Digital products or downloadable content (if applicable).

6. How to Request a Cancellation

To request order cancellation, please contact us with:

  • Order Number
  • Customer Name
  • Registered Email Address
  • Mobile Number
  • Reason for Cancellation

Our support team will review your request and provide confirmation as soon as possible.

7. Changes to This Policy

Leegold.shop reserves the right to update or modify this Cancellation Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date.

8. Contact Us

Leegold.shop
Customer Support Team

📧 Email: [email protected]
🌐 Website: https://leegold.shop

If you have any questions regarding order cancellations, please contact our customer support team, and we will be happy to assist you.

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