Refund & Returns Policy – Leegold.shop
Last Updated: June 2026
Thank you for shopping at LeeGold (https://leegold.shop/). We want you to love your clothing and accessories, but if you are not entirely satisfied with your purchase, we are here to help.
At Leegold.shop, customer satisfaction is our priority. We strive to provide high-quality clothing, fashion accessories, and lifestyle products. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below. This policy follows common e-commerce practices for apparel and accessories, including return windows, eligibility requirements, and exclusions.
1. Returns
You have 2 calendar days to return an item from the date you received it.
To be eligible for a return, your item must meet the following criteria:
- It must be unused, unwashed, and in the same condition that you received it.
- It must be in the original packaging with all tags still attached.
- You must have the receipt, invoice, or proof of purchase.
Non-Returnable Items:
- Sale, clearance, or promotional items (unless defective).
- For hygiene reasons, certain accessory items like earrings, undergarments, or swimwear cannot be returned once opened.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- Approved Returns: If your return is approved, we will initiate a refund to your original method of payment (or provide store credit, depending on your preference).
- Processing Time: You will receive the credit within a certain amount of days, depending on your card issuer’s policies 10 business days).
3. Exchanges
We only replace items if they are defective, damaged, or if you need a different size of the same item. If you need to exchange an item, please send us an email at [email protected] to confirm stock availability before sending your item back.
4. Shipping Costs
- Change of Mind/Sizing: You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
- Damaged/Incorrect Items: If you received a damaged, defective, or incorrect item, we will cover the return shipping costs and send a replacement at no extra charge.
5. How to Start a Return
To return an item, please follow these steps:
- Email our customer support team at [email protected] with your order number and the reason for the return.
- If approved, pack the item securely in its original packaging.204,ashray blue flat,opposite manipur green bunglows,manipur-380056,bopal-dhumagam road,ahmedabad,gujarat,india
6. Contact Us
If you have any questions on how to return your item to us, feel free to reach out:
🌐 Website: https://leegold.shop
- Email: [email protected]
- Phone: +91 7383986019, +91 7984141596